Empower your team with AI agents
Automate routine tasks and enable your agents to provide exceptional service with proprietary AI.
Transform every customer interaction with AI-powered excellence
Boost automation, empower your agents, and deliver seamless customer experiences with Diabolocom’s AI-powered omnichannel platform.
Trusted by global industry leaders
Wow customers at every touchpoint
Deliver outstanding CX across all channels with our scalable, cloud contact center software.
Never miss a step, manage the customer journey
Increase engagement and build trust with prospects using our AI-driven lead management tools.
World got smaller, your business got bigger
Experience premium voice quality and reliable communication for your worldwide customer base.
Stay ahead with award-winning AI innovation
Gain a competitive edge with Diabolocom’s AI, recognized by the 2024 Frost & Sullivan Product Leadership Award.
Accelerate your business with AI that assists your agents
- Multilingual support via CCaaS and API
- Hosted on a secure, sovereign cloud
- In-house AI R&D dedicated to customer relationships
- Tailored AI training data for optimized performance
- Eco-friendly, cost-efficient models
Engage with customers on their preferred channels
- Simple, user-friendly interface that’s easy to set up
- Automated workflows across all platforms: internet, text, and social media
- 24/7 support through self-service options
- Dynamic dialer for effective lead management
- Omnichannel marketing strategies to boost sales
Support throughout the customer journey
- Maximize reachability with AI-driven tools
- Gain comprehensive insights into sales activities
- Personalize and automate high-performance campaigns
- Utilize a unified CRM interface with detailed tracking
- Access custom coaching tools for your teams
The results speak for themselves, so do our customers
Improved customer service operations across 10 countries with Diabolocom
Attained an 85% first contact resolution rate and a 79 NPS score
Enabled 2,500 agents to deliver seamless, optimized customer service
Immediate results for companies that chose Diabolocom
+50%
Productivity
+40%
Conversion rate
+10%
Quality of service
Click to connect your CRM
Experience native integration with leading CRMs for streamlined workflows
Effortlessly handle your conversations with Salesforce
Unify your customer data and manage interactions on a single interface.
Get automatic call and conversation history linked to Salesforce records.
Convert leads effectively with Microsoft Dynamics integration
Personalize your conversations and drive growth with CTI integration in Microsoft Dynamics.
Preview and replay calls to maximize customer satisfaction and train your team efficiently.
Boost your team’s performance with ServiceNow CTI
Centralize and automate customer communications with Diabolocom and ServiceNow.
Direct and route incoming calls to the right agent using number recognition.
Handle all your calls within Oracle Service Cloud
Give agents direct access to Diabolocom’s workspace from Oracle Service Cloud.
Your team has all the tools they need on a simplified interface.
Manage calls directly in Zendesk
Add call handling to Zendesk in just a few clicks!
Access call logs and recordings directly in the contact profile to enhance your customer relationships.
Handle your calls effectively from HubSpot
Centralize all your call data in HubSpot, displaying caller information at a glance.
Analyze conversations effortlessly to enhance team performance and capture customer insights in no time.
Trusted by global industry leaders
