Transform every customer interaction with AI-powered excellence

Boost automation, empower your agents, and deliver seamless customer experiences with Diabolocom’s AI-powered omnichannel platform.

Diabolocom's AI solution for contact center

Trusted by global industry leaders

Air Liquide

Empower your team with AI agents

Automate routine tasks and enable your agents to provide exceptional service with Diabolocom’s proprietary AI.

Wow customers at every touchpoint

Deliver outstanding CX across all channels with Diabolocom’s scalable, cloud contact center software.

Never miss a step, manage the customer journey

Increase engagement and build trust with prospects using our AI-driven lead management tools.

World got smaller, your business got bigger

Experience premium voice quality and reliable communication for your worldwide customer base.

Stay ahead with award-winning AI innovation

Gain a competitive edge with Diabolocom’s AI, recognized by the 2024 Frost & Sullivan Product Leadership Award.

AI Innovation

Accelerate your business with AI that assists your agents

  • Multilingual support via CCaaS and API
  • Hosted on a secure, sovereign cloud
  • In-house AI R&D dedicated to customer relationships
  • Tailored AI training data for optimized performance
  • Eco-friendly, cost-efficient models

Engage with customers on their preferred channels

  • Simple, user-friendly interface that’s easy to set up
  • Automated workflows across all platforms: internet, text, and social media
  • 24/7 support through self-service options
  • Dynamic dialer for effective lead management
  • Omnichannel marketing strategies to boost sales

Omnichannel platform

Support throughout the customer journey

  • Maximize reachability with AI-driven tools
  • Gain comprehensive insights into sales activities
  • Personalize and automate high-performance campaigns
  • Utilize a unified CRM interface with detailed tracking
  • Access custom coaching tools for your teams

Leads management

The results speak for themselves, so do our customers

Improved customer service operations across 10 countries with Diabolocom

Attained an 85% first contact resolution rate and a 79 NPS score

Enabled 2,500 agents to deliver seamless, optimized customer service

Immediate results for companies that chose Diabolocom

+50%

Productivity

+40%

Conversion rate

+10%

Quality of service

Click to connect your CRM

Experience native integration with leading CRMs for streamlined workflows

Trusted by global industry leaders

Air Liquide

See Diabolocom in action